Call Center Agent, 6 Month Ftc. Fluency In German And English Essential
SyneosHealth
Fully remote
Fluency in english and german languages
Remote call center operations experience
Empathetic patient communication skills
This role involves engaging with patients interested in clinical trials to guide them through pre-screening questions and determine eligibility
Job Summary
This role involves engaging with patients interested in clinical trials to guide them through pre-screening questions and determine eligibility.
The position is a remote, full-time opportunity lasting six months focused on supporting patients randomized into trials regarding reimbursement and travel.
Syneos Health offers a supportive culture with career development, technical training, and a commitment to building an inclusive environment.
Matching Summary
This role involves engaging with patients interested in clinical trials to guide them through pre-screening questions and determine eligibility.
Skills & Requirements
Must-have
Fluency in English and German languages
Remote call center operations experience
Empathetic patient communication skills
Nice-to-have
GCP qualification knowledge
Experience with clinical trial reimbursement inquiries