End User Support Engineer

CMC MARKETS

Working knowledge of microsoft windows domain environments
Working knowledge of windows 10
Experience with exchange and ms teams
The role involves delivering desktop support and services across CMC's local and global business

Job Summary

  • The role involves delivering desktop support and services across CMC's local and global business.
  • You will provide first point of contact support including guidance, training, and advice to end users.
  • The position requires managing the flow of work, triaging issues, and escalating where necessary to maintain high service standards.

Matching Summary

The role involves delivering desktop support and services across CMC's local and global business.

Skills & Requirements

Must-have

  • Working knowledge of Microsoft Windows domain environments
  • Working knowledge of Windows 10
  • Experience with Exchange and MS Teams
  • Excellent verbal and written communication skills
  • Ability to multitask under pressure

Nice-to-have

  • Experience in multi-tiered ITIL support environments
  • Support for Modern Audio Visual solutions
  • Server hardware and comms rooms maintenance
  • Experience supporting MAC computers using JAMF
  • Involvement in large scale projects roll outs

Key Requirements

  • Working knowledge of Microsoft Windows domain environments
  • Working knowledge of Windows 10
  • Experience with email and messaging systems

Work Rights

Not specified

Tailored Resume

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