Collector I

L0238 Driveway Finance Corporation DFC

Base: $21ph; bonus/equity: + $1ph bilingual differ...
Not specified in the job description.
Outbound collection attempts via phone mail email
Process inbound customer service inquiries
Review accounts for extensions deferments due date changes
Driveway Finance Corporation (DFC) is seeking a Collector I to manage delinquent accounts and provide quality customer service through collections. The role emphasizes ethical practices, effective communication, and multitasking skills while offering competitive pay and benefits

Job Summary

  • The DFC Collector I is responsible for providing quality customer experience while collecting and negotiating repayment terms on delinquent accounts 1-60 days past due.
  • Employees must make outbound collection attempts by phone, mail, and email to resolve delinquent accounts ethically while mitigating losses.
  • The position offers a base pay of $21/hour plus a $1/hour bilingual differential along with comprehensive medical, dental, vision, and retirement benefits.

Matching Summary

Match Score: 75

Driveway Finance Corporation (DFC) is seeking a Collector I to manage delinquent accounts and provide quality customer service through collections. The role emphasizes ethical practices, effective communication, and multitasking skills while offering competitive pay and benefits.

Salary

Base: $21/hour; Bonus/Equity: +$1/hour bilingual differential; Benefits: Medical, Dental, Vision, PTO, 401(k), Life Insurance

Skills & Requirements

Must-have

  • Outbound collection attempts via phone mail email
  • Process inbound customer service inquiries
  • Review accounts for extensions deferments due date changes
  • Follow up on required customer insurance coverage
  • Meet call volume and account action requirements

Nice-to-have

  • Ethical responsible manner in collections
  • Strong attention to detail and sense of urgency
  • Ability to multitask while typing and speaking
  • Demonstrate professionalism discretion and good judgment
  • Thrive on a team and stay positive

Key Requirements

  • High School graduate or equivalent
  • Must be 18 years or older
  • Previous collections experience preferred
  • Basic knowledge of installment loans and regulations
  • Drug free workplace compliance

Work Rights

Not specified

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