Virtual - Senior Customer Account Manager Representative

Comcast

Remote
Base pyy: $18.59; total target compensation: $34.2...
Upsell advanced product suite
Drive increased sales and revenue
Enhance customer satisfaction
Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base

Job Summary

  • Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base.
  • Act as a business partner to existing customers, with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution.
  • Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need when it matters most.

Matching Summary

Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base.

Salary

Base Pay: $18.59; Total Target Compensation: $34.22; Benefits: Best-in-class

Skills & Requirements

Must-have

  • Upsell advanced product suite
  • Drive increased sales and revenue
  • Enhance customer satisfaction
  • Account review with midmarket customers
  • Solution-based selling via telephone
  • Outbound calls to achieve sales quota

Nice-to-have

  • Own the customer experience
  • Be an active part of Net Promoter System
  • Support a culture of inclusion
  • Be enthusiastic learners

Key Requirements

  • 2-5 Years Relevant Work Experience
  • High School Diploma / GED
  • Work nights and weekends, variable schedule(s) and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter