Manager, Technical Support Delivery- Talent

Cummins

Costa Rica, Costa Rica
Fully remote
4+ years leading technical teams
6+ years customer support engineering
Experience with enterprise software applications
Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience

Job Summary

  • Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience.
  • As a Customer Support Manager, you will lead a team in providing top-notch support to customers and consultants on complex products and applications.
  • We offer flexible work schedules, empower you to follow your desired career path, and encourage work-life balance and wellbeing.

Matching Summary

Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience.

Skills & Requirements

Must-have

  • 4+ years leading technical teams
  • 6+ years customer support engineering
  • experience with enterprise software applications

Nice-to-have

  • creative approach to problem solving
  • strong relationship building skills
  • ability to mentor and coach

Key Requirements

  • experience with SaaS, Oracle, SAP
  • prior experience with HCM or Talent Acquisition
  • ability to balance multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter