Roe & Co Visitor Experience Manager

di aoEURO-NETa

Dublin, Ireland
Base: not specified; bonus/equity: annual merit in...
**
5+ years leadership in premium hospitality
Manage team of up to 25 staff
Drive nsv and per capita spend targets
** The Roe & Co Visitor Experience Manager role at Diageo's Roe & Co Distillery in Dublin is focused on delivering exceptional visitor experiences and leading a team in a high-paced hospitality environment. The position requires strong leadership, operational management, and a passion for guest engagement within the premium whiskey industry. **

Job Summary

  • The role is responsible for delivering an exceptional, immersive, and consistently world-class visitor experience at Roe & Co Distillery while leading frontline experience teams.
  • Candidates must have a strong understanding of financial operations and experience meeting key financial targets such as Net Sales Value (NSV) and per capita spend within defined budgets.
  • The position offers a highly competitive rewards package including generous holiday allowance, lunch and product allowances, and performance-based annual merit increases and bonuses.

Matching Summary

Match Score: 75

** The Roe & Co Visitor Experience Manager role at Diageo's Roe & Co Distillery in Dublin is focused on delivering exceptional visitor experiences and leading a team in a high-paced hospitality environment. The position requires strong leadership, operational management, and a passion for guest engagement within the premium whiskey industry. **

Salary

Base: Not specified; Bonus/Equity: Annual merit increase and performance based bonus; Benefits: Generous holiday allowance; Lunch allowance; Product allowance

Skills & Requirements

Must-have

  • 5+ years leadership in premium hospitality
  • Manage team of up to 25 staff
  • Drive NSV and per capita spend targets
  • Oversee tour experiences and scripted areas
  • Ensure health and safety compliance

Nice-to-have

  • Experience with high-end cocktail programs
  • Passion for developing team culture
  • Guest-first mindset with agility
  • Familiarity with NPS metrics
  • Curiosity and continuous improvement mindset

Key Requirements

  • 3rd level qualification in hospitality or business management
  • 5+ years proven leadership experience
  • Experience managing cross-functional teams
  • Rostering and resource planning skills
  • Not specified

Work Rights

Not specified

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