Technical Go-live Readiness Manager

Island Work Transitions Inc

Not specified; not specified; not specified
4+ years technical support experience
Erp system performance expertise
Customer-facing deployment management
The role serves as the voice of the customer, ensuring successful performance testing and transition to production for large deployments

Job Summary

  • The role serves as the voice of the customer, ensuring successful performance testing and transition to production for large deployments.
  • Candidates must possess deep technical competence in Workday's architecture and the ability to drive issue resolution through indirect influence.
  • The position requires managing complex customer escalations while balancing multiple priorities in a fast-paced, high-volume environment.

Matching Summary

The role serves as the voice of the customer, ensuring successful performance testing and transition to production for large deployments.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 4+ years technical support experience
  • ERP system performance expertise
  • Customer-facing deployment management
  • Workday product architecture knowledge
  • Senior leadership influence skills

Nice-to-have

  • Crisis management experience
  • HR and Payroll application knowledge
  • Fast-paced environment adaptability
  • Strong storytelling abilities
  • Self-driven learning mindset

Key Requirements

  • BS or MS in Technical Degree
  • 4+ years technical support experience
  • 4+ years ERP system performance experience
  • 7+ years for Sr. level roles
  • Project management experience

Work Rights

Not specified

Tailored Resume

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