Guest Services Representative

Hendrick Lexus Kansas City

Merriam, Kansas, US
**
Excellent interpersonal communication skills
Intermediate microsoft office proficiency
Valid driver's license required
** Hendrick Lexus Kansas City is seeking a Guest Services Representative to create a welcoming environment for guests while performing various administrative tasks related to the sales department. The ideal candidate will possess strong customer service skills and be able to manage multiple responsibilities, including phone calls, data entry, and reporting. **

Job Summary

  • The role ensures a friendly environment by managing guest interactions and providing administrative support to the sales department.
  • Employees are responsible for reconciling data entry with dealership software and producing daily performance metric reports.
  • The position requires maintaining high CSI standards while offering refreshments and ensuring a clean showroom environment.

Matching Summary

Match Score: 75

** Hendrick Lexus Kansas City is seeking a Guest Services Representative to create a welcoming environment for guests while performing various administrative tasks related to the sales department. The ideal candidate will possess strong customer service skills and be able to manage multiple responsibilities, including phone calls, data entry, and reporting. **

Skills & Requirements

Must-have

  • Excellent interpersonal communication skills
  • Intermediate Microsoft Office proficiency
  • Valid driver's license required
  • Ability to work weekends and holidays
  • Track incoming calls and manage logs

Nice-to-have

  • Previous automotive industry experience
  • Demonstrates servant leadership values
  • Passion for winning culture
  • Commitment to continuous improvement
  • Ability to train new hires

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of customer service experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Regular and predictable attendance

Work Rights

Not specified

Tailored Resume

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