This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
Job Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Matching Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Skills & Requirements
Must-have
Client engagement and education
Self-service resource assistance
Accurate cash transaction processing
Client financial needs assessment
Connecting clients to solutions
Risk culture and operational excellence
Nice-to-have
Enthusiastic and highly motivated
Strong work ethic and focus on results
Collaborates effectively and nurtures relationships
Passionate and committed to client experience
Confident in identifying client solutions
Adaptable to new information and technology
Key Requirements
High School Diploma / GED / Secondary School or equivalent
One year of demonstrated successful sales experience
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree