Klantenservice Medewerker Rotterdam

Greenchoice

Rotterdam, Netherlands
Base: €2,650 - €2,750 pm (40-hour week); bonus: up...
On-site
Mbo 4 education level
Service-oriented experience
Dutch and english language skills
Greenchoice is seeking a Klantenservice Medewerker in Rotterdam to provide exceptional customer service in the energy sector. The role involves assisting customers via phone, email, and WhatsApp while being part of a supportive and positive team culture

Job Summary

  • The role involves helping customers with their energy needs through various channels including telephone, email, and WhatsApp.
  • Employees receive comprehensive training from day one and are supported by a team that has been voted the best in the energy sector for ten years.
  • The company offers a competitive salary ranging from €2650 to €2750, plus an 8% holiday allowance and a performance-based bonus of up to two months' salary.

Matching Summary

Match Score: 85

Greenchoice is seeking a Klantenservice Medewerker in Rotterdam to provide exceptional customer service in the energy sector. The role involves assisting customers via phone, email, and WhatsApp while being part of a supportive and positive team culture.

Salary

Base: €2650 - €2750 per month (40-hour week); Bonus: Up to 2 gross monthly salaries annually; Benefits: 8% holiday allowance, 26 vacation days, NS Business Card, bike scheme

Skills & Requirements

Must-have

  • MBO 4 education level
  • Service-oriented experience
  • Dutch and English language skills

Nice-to-have

  • Interest in sustainability
  • Ability to work without scripts
  • Proactive process improvement mindset

Key Requirements

  • Minimum MBO 4 qualification
  • Experience in a service-oriented branch
  • Fluency in Dutch and English

Work Rights

Not specified

Tailored Resume

Cover Letter