(usa) Specialist Technician, Technology Support

Walmart

Denver, CO, United States of America
Base: $23.00 - $44.00 ph; bonus/equity: performanc...
Fully remote
L1/l2 support
Windows and macos imaging
Office 365 admin center
The Specialist Technician will report to the Technology Support II and provide hands-on support to employees in their local office and company-wide employees via remote assistance

Job Summary

  • The Specialist Technician will report to the Technology Support II and provide hands-on support to employees in their local office and company-wide employees via remote assistance.
  • Responsibilities include supporting on-boarding of employees, provisioning hardware, providing L1/L2 support, and assisting with hardware/software testing and deployment.
  • Walmart offers competitive pay, performance-based bonus awards, and a comprehensive benefits package including health, financial, and paid time off benefits.

Matching Summary

The Specialist Technician will report to the Technology Support II and provide hands-on support to employees in their local office and company-wide employees via remote assistance.

Salary

Base: $23.00 - $44.00 per hour; Bonus/Equity: performance-based bonus awards; Benefits: medical, vision, dental, 401(k), stock purchase, company-paid life insurance, PTO, and more

Skills & Requirements

Must-have

  • L1/L2 support
  • Windows and macOS imaging
  • Office 365 Admin Center
  • Active Directory tools
  • Command Prompt, PowerShell and Terminal

Nice-to-have

  • Self-starter
  • Team player
  • Explaining technical issues
  • Inclusive digital experiences
  • Web Content Accessibility Guidelines

Key Requirements

  • High School Diploma
  • 1+ years of experience supporting Windows and macOS
  • 1+ years of related work experience
  • 1+ year of working with ticketing systems
  • Beginner level understanding of Command Prompt, PowerShell and Terminal

Work Rights

Not specified

Tailored Resume

Cover Letter