Specialty Customer Support Executive, Strategic Accounts - East Coast

Labcorp

East Coast, US
Base: $70,000 to $85,000; bonus/equity: eligible f...
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Customer success or account management experience
Diagnostics segment experience required
Salesforce crm proficiency
** Labcorp is seeking a Specialty Customer Support Executive for Strategic Accounts on the East Coast, focusing on onboarding and maintaining relationships with key accounts while ensuring high-quality customer service. The role involves managing account activities, generating leads, and providing sales support in the diagnostic field, preferably for candidates with experience in women's healthcare and strong communication skills. **

Job Summary

  • The role involves supporting the East Coast strategic accounts by managing onboarding, reporting, and cultivating key client relationships to ensure top-level customer experiences.
  • Candidates will be responsible for generating leads and securing appointments to drive new sales opportunities within existing and potential accounts.
  • The position offers a competitive base salary of $70,000 to $85,000 plus commission, along with comprehensive benefits including medical, dental, vision, and 401(k) matching.

Matching Summary

Match Score: 75

** Labcorp is seeking a Specialty Customer Support Executive for Strategic Accounts on the East Coast, focusing on onboarding and maintaining relationships with key accounts while ensuring high-quality customer service. The role involves managing account activities, generating leads, and providing sales support in the diagnostic field, preferably for candidates with experience in women's healthcare and strong communication skills. **

Salary

Base: $70,000 to $85,000; Bonus/Equity: Eligible for bonus and/or commissions based on performance metrics; Benefits: Medical, Dental, Vision, Life, STD/LTD, 401(k), PTO, Tuition Reimbursement, Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • Customer Success or Account Management experience
  • Diagnostics segment experience required
  • Salesforce CRM proficiency
  • East Coast geographic availability
  • High school diploma minimum

Nice-to-have

  • Women's healthcare industry relationships
  • IVF clinic and donor bank connections
  • Experience with large OB consortiums
  • Adaptability in rapidly changing environments
  • Strong written and verbal communication skills

Key Requirements

  • 3+ years Customer Success, Account Management, or Sales experience
  • Experience specifically in the Diagnostics segment
  • Bachelor's degree in life sciences (preferred)
  • Previous laboratory or diagnostics sales experience
  • Proven ability to manage multiple accounts simultaneously

Work Rights

Not specified

Tailored Resume

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