Member Relations Associate

MEMBERS ONLY HOSPITALITY PTE. LTD.

Singapore, Singapore
First point of contact for members
Manage reservations and check-ins
Update crm data in real time
The role serves as the primary connection between members and the club, ensuring a welcoming and personalized experience

Job Summary

  • The role serves as the primary connection between members and the club, ensuring a welcoming and personalized experience.
  • Responsibilities include managing front desk operations, coordinating with F&B and Events teams, and maintaining accurate CRM records.
  • The position focuses on anticipating member needs, gathering feedback, and driving proactive issue resolution to enhance satisfaction.

Matching Summary

Match Score: 85

The role serves as the primary connection between members and the club, ensuring a welcoming and personalized experience.

Skills & Requirements

Must-have

  • First point of contact for members
  • Manage reservations and check-ins
  • Update CRM data in real time

Nice-to-have

  • Proactive relationship building skills
  • Experience with engagement metrics
  • Ability to curate membership events

Work Rights

Not specified

Tailored Resume

Cover Letter