Overnight Front Desk Agent

Four Seasons

Jackson Hole, WY, US
Onsite
Handle guest inquiries and complaints
Perform nightly audits and financial reports
Manage booking and reservation systems
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Overnight Front Desk Agent is responsible for guest arrivals and departures, nightly audits, and supporting the Front Office Manager with administrative duties.
  • Benefits include discounted housing, employee travel program, medical/dental/vision insurance, 5 weeks PTO, retail and spa discounts, free meals, uniform dry cleaning, and ski-related perks.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Skills & Requirements

Must-have

  • Handle guest inquiries and complaints
  • Perform nightly audits and financial reports
  • Manage booking and reservation systems
  • Coordinate with housekeeping and maintenance
  • Provide concierge services and guest assistance
  • Maintain front desk organization and cleanliness
  • Flexible work schedule including nights and weekends

Nice-to-have

  • Excellent personal presentation
  • Interpersonal skills
  • Ability to lift up to 40lb
  • Second language encouraged
  • Valid driver’s license
  • Focus on guest experience and upgrades
  • Team-oriented and service-driven culture

Key Requirements

  • Legal work authorization in the United States
  • Fluent in English
  • Valid driver’s license
  • Willingness to work flexible schedule including overnight shifts
  • Ability to lift up to 40lb

Work Rights

Must possess legal work authorization in the United States

Tailored Resume

Cover Letter