Applications Support Sr Analyst - Assistant Vice President

Publix Serving (Civica)

Irving, Texas, United States
Base: $96,400.00 - $144,600.00; bonus/equity: not ...
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Technical and business support
Application stability and efficiency
Maintain application systems
** Publix Serving (Civica) is seeking an Applications Support Senior Analyst to provide technical and business support for applications, focusing on stability and efficiency improvements. The ideal candidate should have 5-8 years of experience in application support, strong analytical skills, and effective communication abilities. **

Job Summary

  • The Application Support Senior Analyst provides technical and business support for users of Citi Applications, focusing on quick resolutions and driving stability, efficiency, and effectiveness improvements.
  • Responsibilities include maintaining application systems, managing operating environments for stability and quality, performing risk reconciliations, and developing technical support documentation.
  • The role requires strong analytical and communication skills, the ability to assess risk and impact, and to act as a liaison between users, technology groups, and vendors.

Matching Summary

Match Score: 75

** Publix Serving (Civica) is seeking an Applications Support Senior Analyst to provide technical and business support for applications, focusing on stability and efficiency improvements. The ideal candidate should have 5-8 years of experience in application support, strong analytical skills, and effective communication abilities. **

Salary

Base: $96,400.00 - $144,600.00; Bonus/Equity: Not specified; Benefits: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off

Skills & Requirements

Must-have

  • technical and business support
  • application stability and efficiency
  • maintain application systems
  • risk assessment and escalation
  • technical support documentation
  • application enhancement formulation

Nice-to-have

  • coaching and training new recruits
  • influencing decisions through advice
  • advising senior stakeholders

Key Requirements

  • 5-8 years experience in Application Support
  • AI tools adoption, SRE, distributed or mainframe platform support
  • Experience installing, configuring, or supporting business applications
  • Experience with programming languages
  • Advanced execution capabilities
  • Effective written and verbal communications
  • Demonstrated analytical skills
  • Issue tracking and reporting tools
  • Problem Management Tools knowledge
  • Good all-round technical skills
  • Ability to plan and organize workload
  • Bachelor’s/University degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter