Guest Services Representative - Part Time

Hendrickacura

Charlotte, North Carolina, US
Customer service experience
Microsoft office proficiency
Dealership management system knowledge
Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics

Job Summary

  • Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
  • Provides a warm, positive and happy environment for Guests, their children and fellow teammates while maintaining an organized, clean and safe work area.
  • Demonstrates the Company’s Core Values including Servant Leadership, Teamwork through Trust & Respect, Integrity, and Commitment to Continuous Improvement.

Matching Summary

Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.

Skills & Requirements

Must-have

  • Customer service experience
  • Microsoft Office proficiency
  • Dealership Management System knowledge
  • Phone call handling
  • Data entry and reporting
  • Showroom guest interaction

Nice-to-have

  • Excellent interpersonal skills
  • Organizational skills
  • Teamwork and communication
  • Commitment to customer enthusiasm
  • Ability to maintain clean environment
  • Training new hires

Key Requirements

  • High School Diploma
  • Up to 3 years customer service experience
  • Intermediate Microsoft Office skills
  • Ability to learn dealership software
  • Regular and predictable attendance
  • Ability to communicate effectively

Work Rights

Not specified

Tailored Resume

Cover Letter