The Director, Engagement Management is responsible for overseeing the delivery of all Workday implementation projects within the Japan market
Job Summary
The Director, Engagement Management is responsible for overseeing the delivery of all Workday implementation projects within the Japan market.
You will be expected to maintain rigorous quality and governance based on standard methodologies while simultaneously driving efficiency through AI and automation tools to maximize the ROI of customers' investment in Workday.
This role requires a deep understanding of global and local Japan strategies across Customer Experience (CX), Sales, and Partners to build and operate a delivery organization aligned with their objectives.
Matching Summary
The Director, Engagement Management is responsible for overseeing the delivery of all Workday implementation projects within the Japan market.
Skills & Requirements
Must-have
Workday implementation projects
Customer Experience (CX) strategy
Sales and Partner strategy alignment
AI and automation tool utilization
P&L and revenue management
Cross-functional collaboration
Nice-to-have
Sun-drenched optimism and drive
Curious minds and courageous collaborators
Integrity, empathy, and shared enthusiasm
Continuous improvement and aspirational goal setting
Key Requirements
3+ years experience in software consulting services