Customer Service Representative

EML

Parramatta, Australia
Not specified; not specified; generous employee be...
Fully remote
Inbound and outbound call handling
Claim administration duties
Microsoft office suite proficiency
EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back.
  • The role involves assisting workers and employers with the claim process while ensuring timely access to required services for injury recovery.
  • Employees benefit from a diverse culture, work-from-home flexibility up to 3 days per week, and comprehensive learning opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back.

Salary

Not specified; Not specified; Generous employee benefits including health insurance and gym membership

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Claim administration duties
  • Microsoft Office Suite proficiency
  • Accurate record keeping
  • Adherence to communication policy

Nice-to-have

  • High level of empathy
  • Solution focused mindset
  • Comfortable with multi-system environment
  • Embracing change with confidence
  • Great listening skills

Key Requirements

  • Full time permanent position commencing April 20th 2026
  • Proficient use of Microsoft Office Suite
  • Ability to handle challenges in a multi-system environment

Work Rights

Not specified

Tailored Resume

Cover Letter