Install Success Coordinator, East

Agilent

Base: $28.27 - $44.17ph; bonus/equity: eligibility...
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Customer instrument installation coordination
Scheduling and resource allocation
Customer communication management
** Agilent is seeking an Install Success Coordinator to manage the end-to-end installation services for customers' analytical instrumentation, ensuring a successful and efficient installation experience. The ideal candidate should have a technological or engineering background, relevant experience in customer service or project management, and strong communication skills. **

Job Summary

  • The Install Success Coordinator owns the end-to-end installation experience, ensuring customers successfully use their new analytical instruments.
  • They partner with scheduling and field engineering teams to assign the right resources at the right time, maintaining quality service and response times.
  • This hybrid role requires commuting to the office three days a week and offers a full-time schedule with competitive pay and benefits.

Matching Summary

Match Score: 75

** Agilent is seeking an Install Success Coordinator to manage the end-to-end installation services for customers' analytical instrumentation, ensuring a successful and efficient installation experience. The ideal candidate should have a technological or engineering background, relevant experience in customer service or project management, and strong communication skills. **

Salary

Base: $28.27 - $44.17/hr; Bonus/Equity: eligibility for bonus, stock; Benefits: included

Skills & Requirements

Must-have

  • customer instrument installation coordination
  • scheduling and resource allocation
  • customer communication management
  • technical site preparation coordination
  • use of enterprise scheduling tools
  • planning and organizational skills

Nice-to-have

  • technical knowledge of analytical equipment
  • proactive scheduling approach
  • collaboration with cross-functional teams
  • problem-solving and results-oriented
  • effective interpersonal communication
  • ability to work independently and in teams

Key Requirements

  • Academic degree with technological/engineering background or equivalent experience
  • 2+ years relevant experience
  • Demonstrated ability to communicate technical information
  • Experience in customer service and/or project management
  • Familiarity with Agilent Analytical equipment is a plus

Work Rights

Not specified

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