Olgmc Patient Access Rep- Prn 7a-330p - Weekends & Holidays

Ochsner Health

Fully remote
High school diploma or equivalent
Minimum 1 year customer service experience
Proficiency with windows applications and data entry
This role greets patients and guests in a courteous manner while initiating scheduling or completing the check-in process

Job Summary

  • This role greets patients and guests in a courteous manner while initiating scheduling or completing the check-in process.
  • The incumbent is responsible for verifying insurance, collecting co-pays, and maintaining accurate patient demographic records for reimbursement.
  • Ochsner Health seeks dedicated employees who can solve practical problems and maintain professionalism in high-stress environments.

Matching Summary

This role greets patients and guests in a courteous manner while initiating scheduling or completing the check-in process.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Minimum 1 year customer service experience
  • Proficiency with Windows applications and data entry
  • Knowledge of healthcare insurance benefits
  • Ability to handle high stress situations

Nice-to-have

  • Associate's degree preferred
  • Certification in Healthcare Access Manager (CHAM)
  • Strong conflict resolution skills
  • Experience with electronic verification systems
  • Professional presentation skills

Key Requirements

  • High school diploma required
  • 1 year hospital or medical office experience
  • Knowledge of federal/state billing regulations

Work Rights

Not specified

Tailored Resume

Cover Letter