Customer Service Representative

Destination Pet

Long Beach, CA, United States
Base: $17.00ph doe; bonus/equity: tips included; b...
Not specified (assumed in-person due to the nature of the role).
Ability to lift 40 lbs
Availability evenings weekends holidays
High school diploma or equivalent
Destination Pet is seeking a Customer Service Representative for its Joyful Paws Hotel location in Long Beach, CA. The role requires a love for both pets and people, along with strong multitasking abilities in a fast-paced environment

Job Summary

  • The role involves welcoming pet parents and their furry VIPs while ensuring safety and up-to-date vaccinations are on file.
  • Employees must be able to handle check-ins, check-outs, cash management, and complaints with patience and professionalism.
  • The company offers part-time health, mental health, and telehealth benefits starting at $17.00/hour plus tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for its Joyful Paws Hotel location in Long Beach, CA. The role requires a love for both pets and people, along with strong multitasking abilities in a fast-paced environment.

Salary

Base: $17.00/hour DOE; Bonus/Equity: Tips included; Benefits: Part-time health, mental health, and telehealth

Skills & Requirements

Must-have

  • Ability to lift 40 lbs
  • Availability evenings weekends holidays
  • High school diploma or equivalent
  • Standing walking climbing stairs frequently
  • Multi-line phone and computer systems

Nice-to-have

  • Previous customer service or retail experience
  • Charm of a customer service pro
  • Heart of a dog mom or dad
  • Problem-solving skills under pressure
  • Experience with pet industry services

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Must be available for evenings, weekends, and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter