The role involves collecting process and competitor data to enhance the product portfolio while supporting new model introductions
Job Summary
The role involves collecting process and competitor data to enhance the product portfolio while supporting new model introductions.
Candidates will collaborate with R&D teams on hardware and software module development, including feasibility studies and sample bonding.
The position requires providing third-level technical support and troubleshooting solutions for customer issues in collaboration with regional centers.
Matching Summary
Match Score: 85
The role involves collecting process and competitor data to enhance the product portfolio while supporting new model introductions.
Skills & Requirements
Must-have
5 years support engineer experience
Semiconductor backend industry experience
Datacon 2200 platform expertise
Mechanical Electrical or Mechatronic Engineering degree
3 years complex technical environment experience
Nice-to-have
Customer relationship building skills
R&D project collaboration experience
Training and knowledge transfer capabilities
JIRA requirement engineering proficiency
Key Requirements
Minimum 5 years as a support engineer
Experience within semiconductor backend industry
Diploma or degree in Mechanical-Electrical or Mechatronic Engineering
Comprehensive experience on Datacon 2200 platform
2 years in Product Support environment with customer engagement