The Service Delivery Manager for End User Computing at Sourceforce Pte. Ltd. is responsible for overseeing EUC Field Services across the ASPAC region for a global pharmaceutical client. This role emphasizes customer relationship management, people leadership, service management, and operational excellence while ensuring compliance with regulatory standards
Job Summary
The Service Delivery Manager will lead end-to-end delivery of End User Computing Field Services across the ASPAC region for a global pharmaceutical client.
This role requires managing distributed teams, overseeing vendor relationships, and ensuring strict compliance with pharma regulatory requirements and business continuity standards.
Key responsibilities include driving transformation initiatives, maintaining service stability through ITIL best practices, and acting as the primary point of contact for client stakeholders.
Matching Summary
Match Score: 85
The Service Delivery Manager for End User Computing at Sourceforce Pte. Ltd. is responsible for overseeing EUC Field Services across the ASPAC region for a global pharmaceutical client. This role emphasizes customer relationship management, people leadership, service management, and operational excellence while ensuring compliance with regulatory standards.