Reservations Supervisor

Four Seasons Hotels Ltd

Florence, Italy
Competitive salary; comprehensive benefits pyckage...
Minimum two years reservations experience
Solid opera pms system knowledge
Excellent italian and english communication
The Reservations Supervisor supports the management team by overseeing daily operations to ensure accuracy, efficiency, and adherence to luxury service standards

Job Summary

  • The Reservations Supervisor supports the management team by overseeing daily operations to ensure accuracy, efficiency, and adherence to luxury service standards.
  • Candidates must have legal authorization to work in Italy at the time of application and be available for shift work including weekends and holidays.
  • Four Seasons offers a competitive salary, comprehensive benefits, employee discounts for stays worldwide, and excellent training and development opportunities.

Matching Summary

The Reservations Supervisor supports the management team by overseeing daily operations to ensure accuracy, efficiency, and adherence to luxury service standards.

Salary

Competitive Salary; Comprehensive benefits package; Employee discount and meals included

Skills & Requirements

Must-have

  • Minimum two years Reservations experience
  • Solid Opera PMS system knowledge
  • Excellent Italian and English communication
  • Strong phone etiquette and multitasking
  • Ability to perform well under pressure

Nice-to-have

  • Basic accounting skills for commissions
  • Third language proficiency
  • Positive can-do attitude
  • Leadership and training skills
  • Experience with group bookings in Opera

Key Requirements

  • 2+ years Reservations role experience
  • Legal authorization to work in Italy
  • Advanced computer proficiency (Excel, Word)
  • Opera PMS system expertise
  • Fluency in Italian and English

Work Rights

Must hold legal authorization to work in Italy

Tailored Resume

Cover Letter