Customer Representative - Trainee

THE SOUTHERN CONNECTICUT GAS COMPANY

Orange, Connecticut, United States
Base: $28.72; bonus/equity: not specified; benefit...
Excellent customer service skills
Experience using microsoft office
Ability to work flexible schedule
Respond to customer service inquiries including general billing questions and service notifications

Job Summary

  • Respond to customer service inquiries including general billing questions and service notifications.
  • Assist customers concerning credit and collection issues and make arrangements according to guidelines.
  • Provide accurate information to appropriate departments to efficiently resolve customer concerns.

Matching Summary

Respond to customer service inquiries including general billing questions and service notifications.

Salary

Base: $28.72; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Experience using Microsoft Office
  • Ability to work flexible schedule

Nice-to-have

  • Effective listening and problem-solving skills
  • Professional written and oral communication skills

Key Requirements

  • Previous work experience in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter