Customer Care Advocate

Rockwell

Sao Paulo, Brazil
Hybrid
Customer service experience
Microsoft office proficiency
Fluency in portuguese
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile

Job Summary

  • Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile.
  • You will support Field Service requests across Latin America, troubleshoot customer issues, and collaborate with internal teams to deliver a great customer experience every day.
  • The company offers comprehensive mindfulness programs, volunteer matching, paid time off after 6 months, and personalized wellbeing and professional development programs.

Matching Summary

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile.

Skills & Requirements

Must-have

  • Customer Service experience
  • Microsoft Office proficiency
  • Fluency in Portuguese
  • Advanced Spanish communication
  • Hybrid work modality

Nice-to-have

  • Technical education background
  • English language proficiency
  • Process improvement skills
  • Collaborative team work
  • Problem solving mindset

Key Requirements

  • 2+ years Customer Service experience
  • Fluency in Portuguese
  • Advanced Spanish communication skills

Work Rights

Not specified

Tailored Resume

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