Patient Access Rep - Ed - Day Shift - Rotating Weekends & Holidays
Ochsner Health
Fully remote
Minimum of 1 year experience in hospital or clinic
High school diploma or equivalent required
Proficient with windows-style applications and data entry
Ochsner Health is seeking a Patient Access Representative to provide excellent customer service and facilitate patient registration and admission processes. The role involves working directly with patients to gather demographic and insurance information, ensuring smooth operations while maintaining confidentiality and compliance with regulations
Job Summary
The role involves greeting patients, initiating scheduling, and completing the check-in process while verifying accurate identification and demographic data.
Employees are responsible for point-of-service collections, verifying insurance via electronic means, and balancing cash drawers daily.
Ochsner Health seeks dedicated individuals who can maintain professionalism, solve practical problems, and adhere to federal and state billing regulations.
Matching Summary
Match Score: 85
Ochsner Health is seeking a Patient Access Representative to provide excellent customer service and facilitate patient registration and admission processes. The role involves working directly with patients to gather demographic and insurance information, ensuring smooth operations while maintaining confidentiality and compliance with regulations.
Skills & Requirements
Must-have
Minimum of 1 year experience in hospital or clinic
High school diploma or equivalent required
Proficient with Windows-style applications and data entry
Knowledge of healthcare insurance benefits and payor guidelines
Ability to handle high stress situations professionally
Nice-to-have
Associate's degree preferred
Certification in Healthcare Access Manager (CHAM)
Strong interpersonal and conflict resolution skills
Experience with financial counseling or banking
Commitment to patient privacy and confidentiality
Key Requirements
High school diploma or equivalent
Minimum 1 year experience in healthcare or customer service
Preferred: Associate's degree
Preferred: CHAM, CHAA, or Medical Assistant certification