Customer Service Representative - Salesforce (6 Months Contract)

PPD (Thermo Fisher)

Proven customer service experience
Service transaction processing skills
Flawless english communication skills
Join a world-class team at Thermo Fisher Scientific Inc. to help make the world healthier, cleaner, and safer

Job Summary

  • Join a world-class team at Thermo Fisher Scientific Inc. to help make the world healthier, cleaner, and safer.
  • The role involves processing customer transactions from quote to cash while supporting EMEA Customer Service & Service Sales teams.
  • This is a 6-month contract position with potential for prolongation within a dynamic and collaborative environment.

Matching Summary

Join a world-class team at Thermo Fisher Scientific Inc. to help make the world healthier, cleaner, and safer.

Skills & Requirements

Must-have

  • Proven customer service experience
  • Service transaction processing skills
  • Flawless English communication skills
  • ERP and CRM system operation
  • Adherence to strict guidelines

Nice-to-have

  • German language proficiency
  • Sales Force system knowledge
  • Genesys Cloud platform experience
  • Collaborative team environment
  • Project support capabilities

Key Requirements

  • Experience in service contracts and warranty handling
  • Strong organizational skills with attention to detail
  • Ability to operate ERP, CRM, and phone systems

Work Rights

Not specified

Tailored Resume

Cover Letter