Service Advisor

Lithia Ford Lincoln of Boise

Boise, ID, United States
$70,000 - $100,000; commission based; not specifie...
Customer service greeting
Identify customer concerns
Communicate between customer and technician
The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns

Job Summary

  • The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
  • They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.

Salary

$70,000 - $100,000; Commission based; Not specified

Skills & Requirements

Must-have

  • Customer service greeting
  • Identify customer concerns
  • Communicate between customer and technician
  • Type repair orders efficiently

Nice-to-have

  • Professional and FUN work environment
  • Fast-paced but easy-going
  • Family friendly environment
  • Supportive leadership

Key Requirements

  • 5+ years of experience
  • Communication skills
  • Time management skills
  • Basic computer skills
  • Cost calculation skills
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter