Servicenow Requirements Gathering- Business Analyst- Gr- 27739-31349-5- Jr186545

Carelon Global Solutions

Bangalore, India
Servicenow requirements gathering
User story creation with acceptance criteria
Itsm functional knowledge
The role involves developing, supporting, and managing the ServiceNow system while focusing on coding and debugging

Job Summary

  • The role involves developing, supporting, and managing the ServiceNow system while focusing on coding and debugging.
  • Candidates will collaborate with development and business teams to build high-quality, sustainable web applications with clean codes.
  • Carelon Global Solutions offers a world of limitless opportunities with extensive focus on learning, development, and holistic well-being.

Matching Summary

The role involves developing, supporting, and managing the ServiceNow system while focusing on coding and debugging.

Skills & Requirements

Must-have

  • ServiceNow requirements gathering
  • User story creation with acceptance criteria
  • ITSM functional knowledge
  • Gap analysis and process mapping
  • UAT support and test scenario creation

Nice-to-have

  • Excellent communication skills
  • Analytical skills for problem solving
  • Experience with OOTB functionality guidance
  • Challenging custom enhancement requests
  • Building reusable code concepts

Key Requirements

  • Bachelor's or Master's degree
  • 2–5 years experience in business analysis
  • Strong functional knowledge of ServiceNow ITSM
  • Experience with ServiceNow implementation projects

Work Rights

Not specified

Tailored Resume

Cover Letter