Chargé D’assistance Technique (francophone) - Bornes De Recharge - Télétravail
Concentrix
Portugal
Competitive salary + performance bonus; not specif...
Fully remote
High level of french
Good level of english b2
Customer service experience
You will be the first point of contact for clients, resolving their technical difficulties quickly and acting as a true partner
Job Summary
You will be the first point of contact for clients, resolving their technical difficulties quickly and acting as a true partner.
You will contribute to the development of a French company, a leader in the management and operation of charging infrastructure and a major player in electric mobility.
We offer a competitive salary and performance bonus, remote work from Portugal, and comprehensive paid training.
Matching Summary
You will be the first point of contact for clients, resolving their technical difficulties quickly and acting as a true partner.
Salary
Competitive salary and performance bonus; Not specified; Not specified
Skills & Requirements
Must-have
High level of French
Good level of English B2
Customer service experience
Technical functions experience
Problem-solving skills
Renewable energy passion
Nice-to-have
Partnering and solution-oriented
Familiar with market geography
Understanding policies and guarantees
Key Requirements
High level of French (written and oral)
Good level of English (B2)
Experience in technical functions or customer service
Ability to understand policies, procedures, and warranties