Customer Service - 95 William Street Branch

Commtq

95 William Street
Predetermined part-time schedules
Deliver outstanding outcomes for every customer
Understand customer needs and bank offerings
Build personal connection with customers
Commtq is seeking part-time customer service professionals for its 95 William Street branch, offering various roles with predetermined rosters. The ideal candidates should possess excellent customer service skills and a passion for helping clients with their banking needs

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for several customer service professionals to join our 95 William Street branch part time!

Matching Summary

Match Score: 85

Commtq is seeking part-time customer service professionals for its 95 William Street branch, offering various roles with predetermined rosters. The ideal candidates should possess excellent customer service skills and a passion for helping clients with their banking needs.

Skills & Requirements

Must-have

  • deliver outstanding outcomes for every customer
  • understand customer needs and bank offerings
  • build personal connection with customers
  • respond to transactional needs
  • adhere to bank processes and procedures
  • capture customer feedback and drive improvement

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • see the big picture for customers
  • genuine passion for the customer
  • participate in community events

Key Requirements

  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre
  • Demonstrate ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter