Customer Rep Assoc Ii - Lincolnville

Maine State Ferry Service

Lincolnville, ME, USA
Base: $23.03 ph; bonus/equity: not specified; bene...
Onsite
Excellent customer service
Selling tickets and collecting fares
Preparing shift activity reports
The Maine State Ferry Service is seeking a part-time Customer Service professional for their Lincolnville location. The role requires excellent customer service skills, ticket sales, cash handling, and the ability to manage vehicle queues, all while working outdoors in various weather conditions

Job Summary

  • The Maine State Ferry Service is seeking an Part-time Customer Service professional to work at our Lincolnville location.
  • Responsibilities include selling tickets, collecting fares, preparing shift reports, providing information, managing vehicle queues, and cleaning the terminal.
  • The State of Maine offers a valuable total compensation package including paid holidays, vacation leave, sick leave, health insurance, dental insurance, and a retirement plan.

Matching Summary

Match Score: 85

The Maine State Ferry Service is seeking a part-time Customer Service professional for their Lincolnville location. The role requires excellent customer service skills, ticket sales, cash handling, and the ability to manage vehicle queues, all while working outdoors in various weather conditions.

Salary

Base: $23.03 per hour; Bonus/Equity: Not specified; Benefits: 85%-95% of employee-only health premiums, 100% employee-only dental premiums, 14.11% retirement contribution

Skills & Requirements

Must-have

  • excellent customer service
  • selling tickets and collecting fares
  • preparing shift activity reports
  • managing vehicle line queues
  • cleaning terminal interior/exterior

Nice-to-have

  • calm, welcoming, and helpful atmosphere
  • working effectively with the public
  • independent judgment in handling exceptions
  • strong sense of belonging

Key Requirements

  • obtain a TWIC Card within 30 days of hire
  • competency in quality customer service principles
  • ability to use independent judgment

Work Rights

Not specified

Tailored Resume

Cover Letter