Customer Banking Specialist - Lake Grace (26 Hr/wk)

CBA (Commonwealth Bank)

Lake Grace, WA, United States
Assisting with general banking transactions
Answering customer questions and queries
Face to face customer service
Assist customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment, and face to face in the retail branch

Job Summary

  • Assist customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment, and face to face in the retail branch.
  • Build personal connections with customers through meaningful conversations and assist them with in-branch technology and digital banking options.
  • Be provided with continuous training and development to support your career aspirations.

Matching Summary

Assist customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment, and face to face in the retail branch.

Skills & Requirements

Must-have

  • Assisting with general banking transactions
  • Answering customer questions and queries
  • Face to face customer service
  • Digital banking options support
  • Processing loan and credit card applications

Nice-to-have

  • Passion for outstanding customer service
  • Great conversation skills
  • Problem solving attitude
  • Open approach to learning
  • Collaborative team player

Key Requirements

  • Work authorization for the United States

Work Rights

Not specified

Tailored Resume

Cover Letter