Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, CO, USA
Base: $95,000 - $142,600 usd; bonus/equity: eligib...
Fully remote
3+ years contract lifecycle management experience
Saas customer-facing services role
Strategic customer engagement leadership
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM

Job Summary

  • This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.
  • The company is a Fortune 500 leader offering a culture rooted in integrity, empathy, and shared enthusiasm with a focus on meaningful work.
  • Candidates will be expected to develop deep expertise in Workday CLM capabilities and independently manage a portfolio of customers with clear success plans within 3-6 months.

Matching Summary

This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.

Salary

Base: $95,000 - $142,600 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 3+ years Contract Lifecycle Management experience
  • SaaS customer-facing services role
  • Strategic customer engagement leadership
  • Data-driven adoption metrics analysis
  • Executive stakeholder communication

Nice-to-have

  • Experience in evolving incubating environments
  • Ability to travel up to 10%
  • Collaboration across Sales and Product teams
  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive

Key Requirements

  • 3+ years Customer Success or Consulting experience
  • 3+ years managing customer relationships for adoption
  • 3+ years Contract Lifecycle Management (CLM) experience
  • US location eligibility (Denver or other US locations)

Work Rights

Not specified

Tailored Resume

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