The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance
Job Summary
The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance.
This role ensures that users are equipped with the training, tools, and real-world support needed to effectively leverage CRM capabilities in their customer and partner interactions and workflows.
US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
Matching Summary
The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance.
Salary
Base: $185,500 - $344,500; Bonus/Equity: performance-based cash incentive and eligibility for annual equity awards; Benefits: comprehensive benefits package including health, life, disability, 401(k), generous time off
Skills & Requirements
Must-have
CRM adoption and enablement
Develop and execute enablement strategy
Design and deliver role-specific training
Drive adoption KPIs and metrics
Partner with commercial leadership
Leverage advanced analytics and automation
Nice-to-have
Transform medicine and improve lives
Customer 360 operating model
Agility and adaptability
Inspirational leadership skills
Key Requirements
Bachelor's degree required
7+ years in enablement, training, consulting, change management
Demonstrated success driving CRM adoption
Strong understanding of pharmaceutical workflows
Experience designing and delivering training at scale