Claims Consultant

357

Tweed Heads, Australia
Not specified; generous discounts from over 350 re...
Hybrid (fully remote with up to 3 days wfh after three months)
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
EML is seeking a Claims Consultant for a full-time position based in Tweed Heads, Australia, with remote work flexibility after three months. The role involves managing a portfolio of workers' compensation claims and providing empathetic service to injured workers and employers. Ideal candidates should have strong customer service skills and the ability to work effectively in a team environment

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • Candidates will work as part of a diverse team supported by specialists including Technical Specialists and Injury Management Specialists.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for a full-time position based in Tweed Heads, Australia, with remote work flexibility after three months. The role involves managing a portfolio of workers' compensation claims and providing empathetic service to injured workers and employers. Ideal candidates should have strong customer service skills and the ability to work effectively in a team environment.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • manage portfolio of workers compensation claims
  • liaise with injured workers and employers
  • provide empathetic customer focused service
  • work within legislation and compliance guidelines

Nice-to-have

  • previous medical hospitality retail corporate experience
  • willingness to go above and beyond for customers
  • ability to multitask and shift priorities
  • thrives in team environment collaborating with others

Key Requirements

  • face-to-face group interview attendance required
  • availability to start June 9th 2026
  • strong attention to detail and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter