Customer Account Officer (aerospace)

Rolls-Royce

Customer account strategies
Account management process
Customer relationship management
Support the Account Manager/VP Customers in defining and implementing customer account strategies

Job Summary

  • Support the Account Manager/VP Customers in defining and implementing customer account strategies.
  • Use the account management process to integrate all aspects of the Rolls-Royce relationship with customers, and direct resources to support the attainment of the account.
  • Manage and deliver the financial plan for your assigned customers.

Matching Summary

Support the Account Manager/VP Customers in defining and implementing customer account strategies.

Skills & Requirements

Must-have

  • customer account strategies
  • account management process
  • customer relationship management
  • revenue and cash plans
  • financial plan management

Nice-to-have

  • multicultural environment
  • customer satisfaction targets
  • new airline relationships

Key Requirements

  • Degree in technical or numerate discipline
  • Planning and programme management experience
  • Confident influencing and communication skills
  • Proficient IT skills, fluent across Microsoft Office suite

Work Rights

Not specified

Tailored Resume

Cover Letter