The Data Entry Representative will be responsible for accurately entering orders, promptly and professionally responding to customer inquiries via phone and email and resolving issues within department standards and goals
Job Summary
The Data Entry Representative will be responsible for accurately entering orders, promptly and professionally responding to customer inquiries via phone and email and resolving issues within department standards and goals.
Envista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives.
Participates in continuous improvement activities under the Envista Business System (EBS) to contribute to a high-performing team while meeting customer satisfaction.
Matching Summary
The Data Entry Representative will be responsible for accurately entering orders, promptly and professionally responding to customer inquiries via phone and email and resolving issues within department standards and goals.
Skills & Requirements
Must-have
Accurately enter customer orders
Respond to customer inquiries
Resolve escalated issues
Proficient with Microsoft Office
Type 40 wpm with 95% accuracy
Learn computer systems quickly
Nice-to-have
Strong attention to detail
Customer-centered mindset
Effectively deescalate emotions
Prioritize assigned work
Collaborate with cross-functional teams
Key Requirements
High school diploma or equivalent required
Basic Microsoft Excel proficiency required
Familiarity with electronic document management systems required
Ability to understand and interpret data required
Proficiency in reading and interpreting documents in English required