ABC Fitness is seeking a Customer Success Manager to build strong relationships with customers, ensuring they derive maximum value from the company’s software solutions. The role emphasizes in-person engagement and continuous improvement of customer outcomes while promoting a culture of growth and collaboration
Job Summary
As a Customer Success Manager, you will be managing relationships with many of our fastest-growing customers—driving adoption and outcomes that lead to renewals, expansion, and advocacy across your portfolio.
This role is a dedicated onsite Customer Success Manager position at a customer location in Florida, requiring consistent in-person engagement to drive partnership success and outcomes.
We offer a purpose-led company with a values-focused culture, open PTO, days of disconnect, parental & pawternity leave, and a quarterly fitness reimbursement.
Matching Summary
Match Score: 85
ABC Fitness is seeking a Customer Success Manager to build strong relationships with customers, ensuring they derive maximum value from the company’s software solutions. The role emphasizes in-person engagement and continuous improvement of customer outcomes while promoting a culture of growth and collaboration.
Salary
Base: $69,000 - $79,000 USD annually; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision coverage, EAP, Calm App subscription, open PTO, days of disconnect, parental & pawternity leave, fitness reimbursement
Skills & Requirements
Must-have
Manage customer relationships
Drive adoption and outcomes
Build strong customer relationships
Develop strategic account plans
Forecast, identify risk, and maintain renewals
Proactively resolve customer issues
Nice-to-have
Ambitious and authentic culture
Continuous learning and development
Collaborative and supportive team
Empowerment for personal growth
Inclusive and diverse environment
Key Requirements
3+ years of experience in Customer Success, Relationship Management, Account Management, Management Consulting, or similar
On-site position in West Palm Beach, Florida
Ability to engage with C-level executives
Strong leadership and cross-functional collaboration skills