Iron Mountain is seeking a skilled Systems Engineer to join our Information Management Services (IMS) team, responsible for the primary monitoring and maintenance of our production ticketing system
Job Summary
Iron Mountain is seeking a skilled Systems Engineer to join our Information Management Services (IMS) team, responsible for the primary monitoring and maintenance of our production ticketing system.
In this role, you will provide expert system administration and technical troubleshooting for product infrastructure to resolve hardware and software malfunctions and optimize the customer experience.
The ideal candidate will have 4-8 years of experience in technical operations with strong knowledge of RHEL, networking concepts, and troubleshooting across various platforms like Nutanix, VMware, and Azure.
Matching Summary
Iron Mountain is seeking a skilled Systems Engineer to join our Information Management Services (IMS) team, responsible for the primary monitoring and maintenance of our production ticketing system.
Skills & Requirements
Must-have
production ticketing system monitoring
customer on/offboarding
systems health
Red Hat Enterprise Linux (RHEL)
TCP/IP, routers, and switches
Nutanix, VMware, and Azure troubleshooting
Nice-to-have
expert system administration
technical troubleshooting
socially responsible ways
unique contributions
evolving your skills
Key Requirements
4-8 years of experience
Bachelor's degree in Computer Sciences or related field preferred