Manager, Gfs Service Management

Haleon

Bengaluru, India
Hybrid
Global finance services (gfs) outsourced partners
Operational excellence
Performance insights
The Manager, GFS Service Management, is responsible for overseeing the end-to-end performance, governance, and contractual compliance of Global Finance Services (GFS) outsourced partners as well as GFS operational teams

Job Summary

  • The Manager, GFS Service Management, is responsible for overseeing the end-to-end performance, governance, and contractual compliance of Global Finance Services (GFS) outsourced partners as well as GFS operational teams.
  • The role drives operational excellence, performance insights, vendor management, risk management and forward-looking decision support for GFS leadership, ensuring alignment with Haleon’s strategic and operational goals.
  • At Haleon GCC we bring global value to our organisation, delivering complex enterprise solutions while driving digital transformation and innovation.

Matching Summary

The Manager, GFS Service Management, is responsible for overseeing the end-to-end performance, governance, and contractual compliance of Global Finance Services (GFS) outsourced partners as well as GFS operational teams.

Skills & Requirements

Must-have

  • Global Finance Services (GFS) outsourced partners
  • operational excellence
  • performance insights
  • vendor management
  • risk management
  • contractual compliance

Nice-to-have

  • agile, performance-focused culture
  • deep human understanding and trusted science
  • driving digital transformation and innovation
  • cocreating an environment
  • authentic self belongs and thrives

Key Requirements

  • Minimum 8 years of relevant experience
  • Experience working in outsourced or hybrid operating models
  • Advanced Excel, PowerBI and performance analytics capability
  • Project and change management expertise (certification preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter