AIG is seeking an Adjuster I for Complex Claims to lead a team focused on providing excellent service to insured parties and clients. The ideal candidate should possess strong claims management experience, technical expertise, and effective leadership skills, coupled with a commitment to teamwork and strategic goals
Job Summary
Lead an express analysis team, focused on providing excellent service to insured parties and clients, work as part of a team, constantly motivating the personnel under your supervision, develop strategies to achieve desired service levels (NPS), define goals aligned with the department's objectives, and encourage your team to meet them.
Successfully leading a team of express analysts, maintaining performance within metrics, and being responsible for 700 claims per month.
We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Matching Summary
Match Score: 85
AIG is seeking an Adjuster I for Complex Claims to lead a team focused on providing excellent service to insured parties and clients. The ideal candidate should possess strong claims management experience, technical expertise, and effective leadership skills, coupled with a commitment to teamwork and strategic goals.
Skills & Requirements
Must-have
Lead an express analysis team
Manage the allocation of claims
Technical referral point for team members
Execute strategic initiatives
Drive performance through required criteria
Accurate and consistent reserving
Nice-to-have
Positive influence in multi-cultural environment
Marketing AIG claims expertise externally
Coaching and effective listening
Culture of inclusion and belonging
Continuous learning and development
Key Requirements
At least 3 years of claims management
People and team management experience
Fully developed specialist knowledge in LoB technical claims topics
Strong stakeholder management experience
Policy language skills
Strong knowledge of legal / regulatory requirements