Patient Representative | 3rd Shift

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive employ...
Available wednesday through saturday 7pm to 5:30am
1 year full-time clinical or critical care experience
Highly refined interpersonal and conflict resolution skills
The Patient Representative is responsible for providing family support, education, and mediation to patients and visitors in the Specialty Waiting Area

Job Summary

  • The Patient Representative is responsible for providing family support, education, and mediation to patients and visitors in the Specialty Waiting Area.
  • This role requires proactive customer service interventions and effective communication to resolve issues and promote positive patient relations.
  • The position offers comprehensive benefits including retirement plans, health insurance starting day one, and paid parental leave.

Matching Summary

The Patient Representative is responsible for providing family support, education, and mediation to patients and visitors in the Specialty Waiting Area.

Salary

Not specified; Not specified; Comprehensive employee benefits include retirement plans, health insurance, and paid leave

Skills & Requirements

Must-have

  • Available Wednesday through Saturday 7pm to 5:30am
  • 1 year full-time clinical or critical care experience
  • Highly refined interpersonal and conflict resolution skills

Nice-to-have

  • Bachelor's degree in healthcare or social science
  • Experience with Service Plus customer service behaviors
  • Ability to collaborate across diverse organizational teams

Key Requirements

  • HS Graduate or Equivalent
  • 1 year full-time employment in clinical or critical care area
  • Evidence of customer service skills and training

Work Rights

Not specified

Tailored Resume

Cover Letter