0-3 years experience in customer service or technical support
Experience with cisco nexus and ios technologies
Experience with f5 asm and ltm configuration
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Kyndryl is seeking an L2 Senior Application Support Engineer to join their dynamic team, providing exceptional technical support and troubleshooting for clients. The ideal candidate should possess a customer-focused mindset, relevant technical experience, and a passion for continuous learning in a hybrid work environment.
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Job Summary
The role involves diagnosing and repairing complex equipment, software, and systems while responding to escalated issues for clients.
Employees will perform installs, moves, adds, changes (IMAC) activities, data backup, and restore operations within Service Level Agreement objectives.
Kyndryl offers extensive technical training including cloud technology and free certifications to enhance skills and career growth.
Matching Summary
Match Score: 75
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Kyndryl is seeking an L2 Senior Application Support Engineer to join their dynamic team, providing exceptional technical support and troubleshooting for clients. The ideal candidate should possess a customer-focused mindset, relevant technical experience, and a passion for continuous learning in a hybrid work environment.
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Skills & Requirements
Must-have
0-3 years experience in Customer Service or Technical Support
Experience with Cisco Nexus and IOS technologies
Experience with F5 ASM and LTM configuration
Nice-to-have
Growth mindset and desire for professional development
Customer-focused approach prioritizing success
Inclusive and borderless working style
Passion for technology and continuous learning
Key Requirements
0-3 years of experience in Customer Service or Technical Support
Cisco certified (Preferred)
Experience with network automation/scripting (Preferred)