Software Support Representative

Philips

Murrysville, PA, United States
Base: $27.40 to $43.00; bonus/equity: not specifie...
Fully remote
2+ years in technical support
Strong understanding of computer functionality
Excellent phone etiquette
As a Software Support Representative, you will provide customer support for the Philips Respironics product line

Job Summary

  • As a Software Support Representative, you will provide customer support for the Philips Respironics product line.
  • You will be responsible for coordinating pre-installation activities and providing remote software configuration support.
  • Philips offers a comprehensive benefits program, including generous PTO and a 401k with company match.

Matching Summary

As a Software Support Representative, you will provide customer support for the Philips Respironics product line.

Salary

Base: $27.40 to $43.00; Bonus/Equity: Not specified; Benefits: Comprehensive Philips Total Rewards benefits program

Skills & Requirements

Must-have

  • 2+ years in technical support
  • Strong understanding of computer functionality
  • Excellent phone etiquette

Nice-to-have

  • Critical thinking skills
  • Team collaboration
  • Customer service orientation

Key Requirements

  • High School Diploma or Vocational Education
  • Bachelor’s Degree in relevant field preferred
  • Knowledge of SQL Server is preferred

Work Rights

Must reside in commuting distance to Murrysville, PA

Tailored Resume

Cover Letter