Prcoess And Performance Manager For Communication Processes
Satair A/S
Competitive remuneration; short term incentive bon...
Hybrid
Proven experience in product or project management
Strong stakeholder management across global regions
Digital mindset for industrial transformation
Satair A/S is seeking a Process & Performance Manager to lead the transformation of customer communication processes within their global Customer Resolution Services team. The ideal candidate should have experience in project management and product management, with a strong focus on customer service and digital transformation
Job Summary
The role involves leading the Material Management Industrialisation Platform (MMIP) to transform complex customer communication processes into an integrated model.
Candidates will act as a bridge between technical, digital, business, and operations teams to break down silos and ensure unified efforts.
Satair offers competitive remuneration with short-term incentives, hybrid working options, and 29 days of holiday plus senior and flex days.
Matching Summary
Match Score: 85
Satair A/S is seeking a Process & Performance Manager to lead the transformation of customer communication processes within their global Customer Resolution Services team. The ideal candidate should have experience in project management and product management, with a strong focus on customer service and digital transformation.
Salary
Competitive remuneration; Short term incentive bonus on all levels; Benefits include health insurance and 29 days holiday
Skills & Requirements
Must-have
Proven experience in Product or Project Management
Strong stakeholder management across global regions
Digital mindset for industrial transformation
Data-driven decision-making capabilities
End-to-end process efficiency focus
Nice-to-have
Background in customer service organizations
Experience in aviation or material management
Ability to shift priorities in dynamic environments
Cross-functional team collaboration skills
International work environment adaptability
Key Requirements
Professional level experience in Product or Project Management