4pl Customer Service Agent - Import

A.P. Moller - Maersk

Not specified (assumed to be hybrid)
End-to-end shipment management
Stakeholder communication
Performance management
A.P. Moller - Maersk is seeking a 4PL Customer Service Agent for import operations, responsible for managing the end-to-end import shipment process and ensuring smooth operations. The ideal candidate should possess a degree in logistics or related fields, have 1-3 years of relevant experience, and demonstrate strong communication and problem-solving skills

Matching Summary

Match Score: 85

A.P. Moller - Maersk is seeking a 4PL Customer Service Agent for import operations, responsible for managing the end-to-end import shipment process and ensuring smooth operations. The ideal candidate should possess a degree in logistics or related fields, have 1-3 years of relevant experience, and demonstrate strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • End-to-End Shipment Management
  • Stakeholder Communication
  • Performance Management
  • Customer Issue Resolution
  • Compliance Reporting
  • Multimodal Transport Knowledge
  • English Communication Skills

Nice-to-have

  • Proactive Attitude
  • Team Collaboration
  • Cross-Sell Opportunities
  • Problem-Solving Skills
  • Attention to Detail

Key Requirements

  • Bachelor’s Degree in Logistics or related field
  • 1–3 years of experience in logistics operations or customer service
  • Knowledge of Incoterms, import/export documentation, customs procedures
  • Proficient in MS Office
  • Strong analytical and problem-solving skills
  • Excellent communication and coordination skills in English

Work Rights

Not specified

Tailored Resume

Cover Letter