Associate, Customer Solutions

Opploans

Remote, US
Base: $71,200 - $106,800 usd; bonus/equity: eligib...
Remote
Microsoft office excel and access proficiency
Google suite sheets and slides experience
Six months financial services background
OppFi is seeking an Associate for its Customer Solutions team, focusing on operational governance, compliance, and continuous improvement within a growing digital finance platform. The ideal candidate should have experience in support or operations, particularly in financial services, and strong analytical and project management skills

Job Summary

  • The role involves maintaining department reporting, procedures, and business collateral while ensuring adherence to industry regulations.
  • Candidates will partner with Legal and Compliance teams to resolve risk events through thoughtful process enhancements.
  • OppFi offers a flexible remote environment with benefits including 401(k) matching, medical coverage, and tuition reimbursement.

Matching Summary

Match Score: 85

OppFi is seeking an Associate for its Customer Solutions team, focusing on operational governance, compliance, and continuous improvement within a growing digital finance platform. The ideal candidate should have experience in support or operations, particularly in financial services, and strong analytical and project management skills.

Salary

Base: $71,200 - $106,800 USD; Bonus/Equity: Eligible for performance-based bonuses and equity grants; Benefits: 401(k) matching, medical/dental/vision, PTO, DoorDash DashPass

Skills & Requirements

Must-have

  • Microsoft Office Excel and Access proficiency
  • Google Suite Sheets and Slides experience
  • Six months financial services background
  • Consumer lending product knowledge
  • Standard operating procedure drafting

Nice-to-have

  • Cross-functional collaboration skills
  • Strategic thinking on business challenges
  • Quick study mindset for complex topics
  • Independent judgment in problem solving
  • Experience leading small projects

Key Requirements

  • High school diploma required, bachelor's degree preferred
  • 2 years professional experience in support or operations
  • Minimum six months in financial services

Work Rights

Not specified

Tailored Resume

Cover Letter