Technical Customer Support Manager - Industrial X-ray

Comet Group

Shelton, CT, US
Base: $100,000 to $120,000 annually; bonus/equity:...
On-site
Technical customer support
Troubleshooting capabilities
Customer training and product demonstrations
Comet Group develops innovative high-tech components and systems based on X-ray and radio-frequency technology contributing to safer and more sustainable production

Job Summary

  • Comet Group develops innovative high-tech components and systems based on X-ray and radio-frequency technology contributing to safer and more sustainable production.
  • The role involves providing regional 2nd-level technical customer support, training customers, performing product demonstrations, and collaborating closely with multiple internal departments.
  • Employees benefit from flexible working options, profit sharing, international teamwork, diverse career opportunities, and a comprehensive benefits package including medical, dental, vision care, tuition reimbursement, and a 401(k) plan.

Matching Summary

Comet Group develops innovative high-tech components and systems based on X-ray and radio-frequency technology contributing to safer and more sustainable production.

Salary

Base: $100,000 to $120,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive including medical, dental, vision, tuition reimbursement, 401(k), paid time off

Skills & Requirements

Must-have

  • Technical customer support
  • Troubleshooting capabilities
  • Customer training and product demonstrations
  • Coordination of training courses
  • Collaboration with internal teams
  • Travel up to 25% in North America

Nice-to-have

  • Experience with X-ray HV-generators and tubes
  • Knowledge of digital imaging applications
  • Familiarity with ERP and business systems
  • Self-starter and team player
  • Process improvement skills
  • Professional communication skills

Key Requirements

  • Associate’s degree in electrical engineering or equivalent
  • 5+ years relevant technical customer support experience preferred
  • Mechanical aptitude
  • Ability to travel up to 25% in North America
  • Proficiency with MS Office software

Work Rights

Not specified

Tailored Resume

Cover Letter